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IMPLEMENTATION OF NOC AND BOC

NOC – Network Operations Center

The NOC or Network Operation Center is an environment for managing information and communication technology networks, private and public, in a centralized manner.


The NOC uses a set of monitoring tools that consists of collecting data from the ICT infrastructure, network management applications, collecting databases and services used by end users, managing service queues, recording service requests and issuing performance and process reports. All processes are aligned with ICT best practices, such as ITIL, and all professionals are highly qualified in Network Management and service operations.

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The main functions of the NOC are:

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  • Management of Mission Critical Platforms or Systems;

  • Mission Critical Environment Asset Management;

  • Geographic Contingency Management;

  • Energy Contingency Management;

  • Analysis of I/O latency, checking RAM, storage and CPU consumption of virtual equipment;

  • Measure the performance of consumption peaks and applications;

  • Measure the consumption of data links;

  • Identify the number of users logged into a given website, application or network;

  • Watchdog for Backup and Mission Critical Systems;

  • N1 service among others.

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One of the main objectives of the NOC is to keep the entire network active and functioning without compromising performance, reducing downtime of all software, hardware, network and its elements.

BOC – Business Operation Center

BOC, in a free translation, is the Business Operations Center that meets the needs of companies to improve transaction performance.

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It is an IT solution that maintains centralized, controlled and intelligent management, even with all the different types of components: cloud, security, equipment, backup, etc. BOC integrates administrative, operational and IT monitoring functions, with the aim of managing business processes in an automated way.

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The main features of BOC are:

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  • Monitor and manage hybrid environments and external elements;

  • Automate the IT area;

  • Make employees more efficient and perform better;

  • Automatically detect computer assets;

  • Manage the service desk;

  • Monitor everything that was not previously monitored;

  • Deliver data to the manager to make their decision-making faster and more effective.

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Do you understand how BOC, NOC and SOC help ensure information security and IT availability for your company? Talk to our consultants and learn more about these solutions.

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